Frequently Asked Questions (FAQs)

1. What services do you offer?
We provide comprehensive property management services including:

  • Accounting

  • Marketing

  • Maintenance

  • Compliance

  • Tenant management

  • Improvements

  • Inspecting

  • Showing

  • Screening

  • Evictions

  • Pricing

2. What types of properties do you manage?
We specialize in managing residential properties such as single-family homes, townhouses, condos, and multi-unit apartment buildings.

3. How do you screen potential tenants?
Our tenant screening process includes:

  • Background checks (credit, criminal, rental history)
  • Employment and income verification
  • Reference checks
     

4. How much do you charge for your services?
Our pricing depends on the type of property and the services required. We offer competitive rates tailored to your needs. Please contact us for a personalized quote.

5. How do you handle maintenance requests?
Tenants can submit maintenance requests through our online portal or by phone. We promptly address urgent issues and coordinate regular maintenance to keep your property in excellent condition.

6. How do you collect rent?
Rent payments are collected online through our secure tenant portal. We also handle late fees and follow up on missed payments to ensure timely rent collection.

7. How often do you inspect properties?
We conduct routine inspections every 6 to 12 months to ensure the property is well-maintained. We also perform inspections before move-ins and after move-outs.

8. Do you handle evictions?
Yes, we handle the entire eviction process in compliance with local laws, from filing necessary legal documents to overseeing the removal of tenants if required.

9. How do you market vacant properties?
We utilize multiple channels to market your property, including online listing platforms, social media, and our website. Our goal is to reduce vacancy periods and attract qualified tenants.

10. What is the owner’s role in the management process?
As a property owner, you can be as involved or hands-off as you prefer. We handle the day-to-day operations, but you’ll always be informed through regular updates and financial reports.

11. Can I still use my own contractors for repairs?
Yes, if you have preferred contractors or service providers, we are happy to work with them. Alternatively, we can manage the repairs through our network of trusted vendors.

12. What areas do you serve?
We provide property management services in Toronto, Brampton, Etobicoke, Mississauga, North York, York and Scarborough.

13. How can I get started?
Getting started is simple! Contact us through our website, call us at 416-642-1404 or email us at service.toronto@realpropertymgt.ca or schedule an appointment online, and we’ll be happy to discuss how we can assist with your property management needs.